We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we will be happy to consider offering a refund.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the product. Absolutely no refunds will be issued after 14 days.
- You can’t ask for a refund more than one time per product. If you purchase one of our products and get a refund for it and re-purchase the same product again, there is no way to get a refund again.
To receive a refund: contact support with your license key, order number and the email address used to purchase the plugin. Once we have confirmed your details, we will issue you a refund via your original payment method.
By purchasing plugins, child themes or layout packs from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.